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Frequently Asked Questions

  • Do you support non-profits or sponsor fundraising events?
    Yes, we support non-profits and sponsor fundraising events. Please email us at fromgoattosoap@gmail.com with details about your organization or event. While we love giving back, we may not be able to fulfill every request due to high demand.
  • Is your soap suitable for sensitive skin?
    Yes, our soap is suitable for sensitive skin. We use natural ingredients without harsh chemicals, synthetic fragrances, or artificial colors. Many customers with sensitive skin have found our soap soothing. We recommend a patch test before use. Contact us with any concerns.
  • What makes From Goat to Soap unique?
    From Goat to Soap stands out by using only natural ingredients like goat milk and essential oils. Our handmade soaps are free from synthetic fragrances, dyes, and preservatives. We prioritize sustainability with recyclable packaging and locally sourced ingredients. Plus, we give back to the community by donating a portion of our profits to local charities.
  • What is your return policy?
    We want you to be satisfied with your purchase. If you're not happy, contact us within 7 days of receiving your order. Due to the personal nature of our products, we do not accept returns or exchanges. However, we will do our best to resolve any issues. Shipping fees are non-refundable, and return shipping costs are the customer's responsibility.
  • How can I avoid paying for shipping?
    To avoid shipping costs, we offer free shipping on orders over $50 within the U.S. We also run promotions for free shipping on smaller orders. Sign up for our email list and follow us on social media for updates. Consider placing a larger order with friends or family to split shipping costs. Our products are also available in several local stores.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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