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Frequently Asked Questions

  • We are a non-profit looking to fundraise, do you donate to nonprofits or sponsor events for fundraising?
    From Goat To Soap is committed to supporting the community and giving back. We are happy to consider donations or sponsorships for non-profit organizations and fundraising events. Please contact us at with details about your organization or event, and we will be happy to consider your request. Please note that due to the high volume of requests we receive, we may not be able to fulfill every request. We really do love giving back to our community!
  • I have extremely sensitive skin, can I use your soap?
    Yes, you can! Our soaps are handmade with natural ingredients, making them gentle and safe for all skin types, including sensitive skin. We do not use harsh chemicals, synthetic fragrances, or artificial colors in our products. Instead, we use natural oils, butters, herbs, and essential oils that are known for their skin-loving properties. In fact, many of our customers with sensitive skin have reported that our soap has helped soothe their skin and reduce irritation. However, we always recommend doing a patch test before using any new product, especially if you have very sensitive skin. If you have any concerns or questions, please feel free to contact us and we will be happy to assist you.
  • There are a lot of soap companies out there. What sets From Goat to Soap apart?
    From Goat to Soap is different from other soap companies in several ways. Firstly, we only use natural ingredients in our soaps, such as goat milk and essential oils. Our soaps are free from synthetic fragrances, dyes, and preservatives, making them gentle and safe for your skin. Additionally, all of our products are handmade in small batches, ensuring that each bar of soap is of the highest quality. We also prioritize sustainability and eco-friendliness, using recyclable packaging and sourcing our ingredients from local farms whenever possible. Lastly, we are committed to giving back to our community, donating a portion of our profits to local charities and organizations. With From Goat to Soap, you can trust that you are getting a high-quality, natural product that is good for your skin, the environment, and those in need.
  • What is your return policy
    At From Goat To Soap, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your package and let us know if you had any issue with the order. Due to the personal nature of our product we do not accept returns or exchanges. If there is an issue with the order, we will do whatever we are able to make it right. Shipping fees are non-refundable and customers are responsible for return shipping costs.
  • I want to try your soap, but I really don't want to pay for shipping. What are my options?
    We understand that shipping costs can be a deterrent for some customers. However, we offer free shipping on all orders over $50 within the United States. If you're not quite ready to order that much soap, we do occasionally offer promotions for free shipping on smaller orders. Be sure to sign up for our email list and follow us on social media to stay up-to-date on our latest offers. Additionally, we encourage customers to consider placing a larger order with friends or family members to split the cost of shipping. Thank you for your interest in our natural soap products. We also sell our products in quite a few local stores. -Maker's on Main, Genoa, OH -Callisto Terra, Toledo OH -Just Toledo, Downtown Toledo, OH -Sautter's Market in both Waterville and Sylvania, OH -The Power of 3, Toledo OH *Interested in selling our soap in your shop? Email us and we will be happy to share our whole sale product list.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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